GENERAL TERMS and CONDITIONS

Product and Service Details
We reserve the right to change any services, product prices, product specifications and availability at any time. All prices and descriptions supersede all previous publications. All sizes are approximate. We cannot guarantee that colours and details in images are accurate representations of the product. Delivery dates and stock due in dates do not form part of any contract with us and we cannot be held liable for any losses whether direct or indirect if your order is delayed or not delivered by any dates that may have been given by us.

Ordering
Your order represents an offer to us to purchase a product which is accepted by us when we send an email confirmation to you that we have despatched that product to you. That acceptance will be complete at the time we send the despatch confirmation email to you. Any products on the same order which we have not confirmed in a despatch confirmation email to have been despatched do not form part of that contract. The company shall under no circumstances be held liable for any losses special to the particular circumstances of the customer, indirect or consequential losses or for loss of profits, damage or property or wasted expenditure.

Payment
We will confirm your order by email. You can pay via Pay Pal , or Bank transfer.

SEVERABILITY
If any provision of these General Terms and Conditions of Sale is determined to be invalid, illegal or unenforceable, the remaining provisions of these General Terms and Conditions of Sale remain in full force to the extent permitted by law.

PRIVACY
The terms and conditions of the our Privacy Policy govern the processing of all personal data collected from you in connection with your purchase of products through this Site.

Return policy

Bespoke service/Made to Order:

Blushless aims to work personally and professionally with all our customers every step of the way. We realize that your bespoke dress should be perfect for your special day, and therefore encourage you to get in touch with any specific information we will need to make your dress perfect, for you. We are not able to offer any returns on bespoke items.
We hope you will be happy with your purchase. However if for any reason you are not, please follow the following instructions for returning items.
If you change your mind for any reason and you wish to return your purchase you must notify us within 7 days in writing by letter or email:

BLUSHLESS
Liv Lundelius
Wichertstr. 48
10439 Berlin
info(at)blushless.com

Unwanted items must be returned in a fully resaleable condition, which includes being in the original, unmarked and undamaged packaging within 7 days of receipt. Returns outside these timeframes may be accepted at the discretion of Blushless and may only be refunded as a store credit. Items must not have been used in any way.  Blushless retains the right to refuse a refund on any item not deemed to be resaleable.

Please note that we do not offer a free returns service. We do not refund the return postage cost or the original delivery charge. We do not accept responsibility for items lost or damaged in transit back to us. If returning your purchase by mail we recommend that you get proof of postage.

You must include your customer order details with the package, as we cannot process a refund without these. Once received the items will be checked and a refund issued within four weeks. Items returned must arrive in perfect condition, including the packaging, so please ensure that they are packed well.

We reserve the right to refuse a refund on any item if the above conditions have not been met.

Damaged, Defective or Incorrect Goods
If your purchase is not fit for purpose, is misdescribed, faulty, damaged, or incorrectly supplied, please contact us as soon as possible to arrange a refund or replacement. We will require you to return the item, as it may be necessary to return it to the manufacturer. You must check all items and parts of items for damage prior to assembly.

Include your customer order details with the package, as we cannot process the returned goods without these. Once received the items will be checked and a replacement or refund issued within four weeks.

THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS.